Transparency

Rafflex settings that can help you be open about how your draws work, including provably fair draws, odds information, winner display, free entry, and prize delivery.

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This is not legal advice. Rafflex provides features that can help you support good practice, but this documentation does not tell you what you must do to comply with anything. The code is voluntary and open to interpretation. You are responsible for your own compliance. Please read the official code in full and take your own professional advice before relying on any feature described here.

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The second area of the voluntary code is about being open. The code asks operators to consider explaining clearly how each draw is conducted, making sure draws are fair with an equal chance for every entry, showing the likelihood of winning, offering a genuine free entry route shown clearly before purchase, and delivering the advertised prize promptly.

Rafflex gives you several settings that can help with these areas.

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Provably fair draws

The code asks operators to consider running draws fairly, with prizes awarded in accordance with the laws of chance and an equal chance for every entry, ideally through an independent or certified process.

Rafflex offers Provably Fair Autodraws. Once your TrueNorth account is connected, this uses the TrueNorth verifiable random number generator so your automated draw results can be independently verified. To register the TrueNorth account you provide your company name, company number, and contact details.

The page below walks through connecting TrueNorth:

TrueNorth Setup

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Winner display

The code asks operators to consider being open about who has won.

Rafflex gives you Winners Name Display, which controls how winner names appear. You can choose to show no name (anonymous), a first name plus last initial, the full name, or a display name. You can also show an instant winner list publicly, and set a minimum prize value before a win appears on that list. You will find these options in Settings.

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Free entry route

The code asks operators to consider offering a genuine free entry route and showing it clearly before the point of purchase.

Rafflex gives you free entry settings so you can offer a no-purchase route into your competitions. The pages below explain how to set this up and how to run a free entry competition:

Free EntryCreating a Free Entry Competition

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Prize delivery and payouts

The code asks operators to consider delivering the advertised prize promptly, or a reasonable cash alternative. It also asks operators to consider not reducing a prize or cancelling a draw simply because ticket sales were low.

Rafflex gives you several settings that can help here. Customers can withdraw earned site credit, and you can set a minimum withdrawal value, optionally enable or require a photo ID for payouts, and send a payout confirmation email. You can also add your own custom prize claim instructions to instant win and draw win emails so winners know exactly what happens next.

Wallet & WithdrawalsManaging Payouts

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Charitable contributions

The code asks operators who make charitable contributions to be transparent about them. Rafflex does not set this up for you automatically, so this is something you handle through your own site content and terms, for example by explaining clearly how any charitable contributions work.

Add Terms & Conditions