Upsell

The Upsell feature allows you to promote another competition at checkout, helping to increase order value.

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How to Enable An Upsell

1. Go to Competitions in the left-hand menu.

2. Select the competition you want to feature as an upsell.

3. Scroll to the toggles near the bottom of the competition editor.

4. Find Upsell and toggle it on.

5. Save your changes.

Upsells appear once per checkout to avoid overwhelming customers, so enabling multiple upsells ensures the best chance of increasing sales.

You can add multiple competitions as upsells, but only one will be shown per checkout. If a customer has an item in their basket, they’ll see one of your selected upsell competitions.

Not seeing the upsell you expected? Only one upsell is shown per checkout, and your site chooses it using a clear set of rules. The Why an upsell isn't showing page explains how the choice is made and gives a quick checklist for tracking down a missing upsell.