Payment Gateway Performance
See how each payment method is performing on your site. Compare success rates, revenue totals, and average transaction values across all your gateways.
The Payment Gateway Performance report shows you how well each payment gateway is performing. It covers success rates, total revenue, average transaction values, and an overall performance rating for each gateway. Use this report to spot any issues with a particular payment method or to understand where most of your revenue is coming from.
How to Generate
Go to Downloads in the left-hand menu.
Click Generate Report.
Select Payment Gateway Performance from the list.
Set your date range.
Click Generate.
You will receive an email when the report is ready.
Filters
Date range: Only include orders placed within this period.
What's Included
Each row represents one payment gateway and includes:
Payment gateway name
Number of successful orders
Number of failed orders
Total order attempts
Success rate as a percentage
Total revenue from successful orders
Average transaction value
Performance rating
Performance Ratings
Excellent: 95% or higher success rate
Good: 85% or higher success rate
Fair: 70% or higher success rate
Poor: Below 70% success rate
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