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Customer Withdrawals

Export a record of all customer withdrawal requests including amounts, status, and banking details. Filter by date and payment status.


The Customer Withdrawals report gives you a full record of withdrawal requests submitted by your customers. Each row is one withdrawal request and includes the customer's details, the amount requested, the current status, and the banking information provided. Use this report to track outstanding payments and keep a record of completed withdrawals.


How to Generate

  1. Go to Downloads in the left-hand menu.

  2. Click Generate Report.

  3. Select Customer Withdrawals from the list.

  4. Set your date range and payment status filter.

  5. Click Generate.

You will receive an email when the report is ready.


Filters

  • Date range: Only include withdrawal requests submitted within this period.

  • Payment status: Filter by All, Paid, or Unpaid requests.


What's Included

Each row represents one withdrawal request and includes:

  • Withdrawal ID

  • Customer name and email address

  • Amount requested

  • Payment status (paid or unpaid)

  • Bank account number

  • Sort code

  • IBAN

  • Date the withdrawal was requested

  • Date the withdrawal record was last updated

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